The requirements for IT services are constantly increasing and in order to maintain the quality at European standards, it is necessary to permanently improve the processes and work conditions. In order to comply with the nowadays trends, UC Warehouse invest a lot in our employee’s competence development, what allow us to provide the highest level of service (SLA).
UC Warehouse main Technical Support values:
- High qualified experts trained on all continents according to the programs of leading vendors
- Stands for testing new generation equipment and software programs
- Technical laboratories to simulate the new solutions in informational environments of our customers
- Mobile team to serve customers throughout different world regions.
In order to provide an effective interaction with customers and solve problems as quickly as possible, we use the the latest and greatest communication and troubleshooting tools available (including video communication with customers).
Please feel free to contact us to get more information about UC Warehouse Technical Support services.